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Didn't you solve your problem?
We have listed the most common problems and solutions here. If you are experiencing a different problem than the ones listed here, you can create a support request.
Account Queries
Answers regarding Account. If the question you're looking for is not here, Make a ticket!
What is Gold? How do I get it?
Gold is an item we've used in our website as a currency.
1 Gold = 1$
I forgot my account password!!
It happens, The only thing you need to do is click to "Forgot Password" & Set the new password!
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Store queries
Not affiliated with Mojang. MystiCraft Network © 2022
What does the Store have?
Our store provides you Ranks & Crate Keys which can also be obtained ingame.
Help! I didn't get my purchase ingame
Calm Down, Join our Discord & Make a ticket! Our staff team will assist you.
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Payment Queries
Answers regarding payment questions. If the question you're looking for is not here, Make a ticket!
REFUND POLICY
All payments are final and non-refundable. Attempting a chargeback or opening a PayPal dispute will result in permanent and irreversible removal from all of our servers, and other minecraft stores.
It could take between 5-20 minutes for your purchase to be credited in-game. If you are still not credited after this time period, please open a support ticket in our Discord with proof of purchase and we will look into your issue.
What Payment Methods does the Store have?
We support PayPal, Debit Card & Credit Cards, We're looking forward to add more payment methods!
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FAQ
You have a question? We have the answer. Please note that this is not final and will be updated regularly. If your question is not listed here please go ahead and open a support ticket.
Is the server Pay2Win?
No. Our server is not p2w. We do have some ranks & crate keys but you can get everything they have playing normally.
I want to apply for staff
Oh that's great! You can join our Discord or open a ticket to apply for staff!
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